One user wrote him soon after using the product: “I just tried this out and seconds later I’m chatting with a kind and compassionate person who’s listening to me? It feels like a veil lifted.” Feedback from early users proved that he wasn’t the only one that saw the importance of listening.
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With 7 Cups of Tea, Moriarty has drawn upon his experience as a therapist and seasoned web entrepreneur to create a product that is an extension of offline human behavior-bringing the therapeutic value of active listening to online users that don’t have access to it. … It’s important to think about what is the most important thing you should be doing.” For Moriarty, that “thing” is bringing emotional support to the world via great listeners. “It’s not something you want to be known for when you die. “I love education, I love SaaS, but it’s not a world changer thing,” he says. It taught him the ins and outs of online, interactive collaboration and while the company is successful, Moriarty felt something was missing. Moriarty first stepped into the entrepreneurial ring when he founded a top-rated learning management company. “Sometimes, it just takes a great listener.” But what about people who don’t have that person? That question is how 7 Cups of Tea was born. “Talking to her made me feel so much better, and it struck me how much more difficult my life would be without her to talk to,” he says.
His wife was there to listen like she had been thousands of times before. The idea for 7 Cups of Tea struck Moriarty when he was stewing over a problem. Users are given the chance to choose listeners with similar experiences, but unlike friends and family, 7 Cups of Tea listeners don’t attempt to solve the problems for you. The startup offers just that-the chance to connect immediately with a sympathetic listener while remaining anonymous. “We help people find someone that won’t judge them when all they need to do is talk.” “You don’t need to be a therapist to listen to people,” Moriarty says. Psychologist Glen Moriarty founded 7 Cups of Tea-the name comes from a poem by Chinese poet Lu Tong-to give those struggling with loneliness and other problems a place to be heard.
But one new startup is aiming to offer true emotional support online. Although technology and social media make us more connected than we’ve ever been, they can increase unhappiness and isolation. Recent studies show loneliness is on the rise-and that it’s a serious health problem.